Return Policy

At KAYLA GIFT we strive to make every piece of personalized jewelry as precious and beautiful as the moment it commemorates.

If your item arrives damaged, incorrectly designed, or is simply not what you expected, please let us know immediately and we'll do our utmost to recreate it to your full satisfaction. To get in touch concerning a return or cancellation, please email us here.

Return Policy
New, unworn items can be returned to KAYLA GIFT within 14 days of delivery.

Please note that because all our personalized items are one-of-a-kind, those returns will incur a 30% restocking fee.